Returns & Exchange

1. What can I return?????
You may return all closed, unused products within 14 days from the date of purchase to receive the full refund 100%
2. Are there products that can not be retrieved?
Yeah. Digital products such as iTunes cards, Google Play, PlayStation network, gift cards and other products can not be retrieved or replaced
You can refer to the terms and conditions and read them to check everything
3. How can I receive my money?
Your money can be received by:
Return the amount to your bank account: The amount will be returned to your bank account. Although this may take a little longer due to banking processes and internal procedures
4. How long will it take to get the refund amount
Most bank refunds take about 4 or 5 days to process due to internal procedures and related processes. We assure you that your money is safe! But most of the refunds within the site balance (Alu plugged) is about 3 - 5 days, but can also end in less
5. What do I do if I receive a damaged product?
You have the complete freedom to return the damaged product in a timely manner, but not to exceed 48 hours. We, ALO, will send you the representative to receive this product, but in accordance with the terms and conditions referred to in the Terms and Conditions
6. What would I do if the product I purchased did not match the product I saw on the site?
You have the complete freedom to return the product that does not meet the demand on the site and we pledge to you company Alu delivery to facilitate the process by sending you a service representative to you to facilitate the process within a maximum of 24 hours at least
7. Other products can not be returned within 14 days
All products that are opened can not be returned or replaced. You must read the terms and conditions before registering.
1. What can I return?
You may return all closed, unused products within 14 days from the date of purchase to receive the full refund 100%
2. Are there products that can not be retrieved?
Yeah. Digital products such as iTunes cards, Google Play, PlayStation network, gift cards and other products can not be retrieved or replaced
You can refer to the terms and conditions and read them to check everything
3. How can I receive my money?
Your money can be received by:
Return the amount to your bank account: The amount will be returned to your bank account. Although this may take a little longer due to banking processes and internal procedures
4. How long will it take to get the refund amount
Most bank refunds take about 4 or 5 days to process due to internal procedures and related processes. We assure you that your money is safe! But most of the refunds within the site balance (Alu plugged) is about 3 - 5 days, but can also end in less
5. What do I do if I receive a damaged product?
You have the complete freedom to return the damaged product in a timely manner, but not to exceed 48 hours. We, ALO, will send you the representative to receive this product, but in accordance with the terms and conditions referred to in the Terms and Conditions
6. What would I do if the product I purchased did not match the product I saw on the site?
You have the complete freedom to return the product that does not meet the demand on the site and we pledge to you company Alu delivery to facilitate the process by sending you a service representative to you to facilitate the process within a maximum of 24 hours at least
7. Other products can not be returned within 14 days
All products that are opened can not be returned or replaced. You must read the terms and conditions before registering.